Frontex AI is a 24/7 autonomous AI voice receptionist engineered for modern practices. It answers phone calls, schedules appointments, answers complex FAQs, collects intake info, and escalates urgent calls — customized to your exact business rules.
Generic bots fail because every industry has unique compliance rules, caller expectations, and software integrations. Frontex AI adapts seamlessly with realistic tailored workflows.
Streamline tax season appointment booking & client W-2 / 1040 document intake 24/7 without burning out your staff.
Schedules 1040 & corporate filing consultations synced with CPA calendars.
Verifies client W-2/1099 uploads and texts instant document upload links.
Routes callers directly to their assigned senior tax preparer or accountant.
Built for the realities of modern practices: high call volume, multilingual callers, and the need to escalate gracefully when a real human is required.
Twilio DID → Elastic SIP → LiveKit. Your clients dial your office number and reach a natural voice — no web widgets, no app downloads, no friction. Confirmation and reminder SMS go out automatically.
The agent detects the caller's language on the first turn, and keeps listening — if a caller switches languages halfway through a sentence, the agent follows seamlessly. No buttons to press.
Timezone-correct free-slot computation against Google Calendar, Outlook, and practice EHRs. No double-bookings. Updates propagate to your dashboard in real time.
The agent never gives unverified advice or quotes unauthorized fees. All safety refusals ship in 30+ languages. Call audio and consent are encrypted and audit-logged.
No new tools for your callers to learn. They just dial your existing office line.
Twilio routes the call through Elastic SIP into LiveKit. Audio lands at the voice engine in < 300ms.
STT detects caller language on the first utterance. The agent responds in the same language, verifying calendar slots or answering practice FAQs.
Function tools run in real time: calendar booking lock, knowledge base RAG answer, emergency escalation, and instant SMS confirmation link dispatch.
Adjust your monthly call volume and average client value to calculate how much revenue Frontex AI recovers for your practice.
No long-term contracts. Introductory pricing while we are in private beta.
All prices in Canadian dollars (CAD). Applicable taxes extra.
Perfect for small practices needing 24/7 call coverage & basic calendar booking.
Ideal for busy medical clinics, CPAs, law firms, and multi-staff practices.
Custom high-volume call infrastructure with dedicated SLA support & custom EHR connectors.
Supports 30+ languages in production — including regional accents and instant mid-sentence code switching.
Detection happens on the caller's first utterance — no menu, no "press 2 for French". Accents and dialects are handled within each language.
Everything you need to know about setting up Frontex AI for your practice, compliance security, and phone system integration.
Setup takes under 15 minutes. You select your industry template, sync your Google/Outlook calendar or EHR/POS software, and forward your existing office phone line to your dedicated AI receptionist number.
All caller audio, transcripts, and intake details are encrypted with TLS 1.3 in transit and AES-256 at rest, one practice’s data is isolated from another’s at the database level, and administrative access is logged. Business Associate Agreements are available for medical practices and clinics. We are not SOC 2 certified — that audit has not been carried out, and we will say so plainly rather than imply otherwise.
Absolutely. You can upload custom PDFs, staff guidelines, and pricing charts. If an emergency occurs (like a burst pipe or medical triage), Frontex AI instantly transfers the caller to your staff emergency line.
The caller speaks naturally in their native language or dialect. Frontex AI detects the language instantly within the first 3 seconds of conversation and responds fluently without forcing the caller to press menu buttons.
Frontex AI logs the entire call transcript, sentiment, caller contact details, and requested action directly in your dashboard, sending instant SMS and email notifications to your team.
Yes! You don't need to change your published business number. You simply set up conditional call forwarding (such as after 3 rings or when your office line is busy) to your Frontex AI number.
15 minutes. We'll set up a live AI agent for your business, switch languages on cue, book a test appointment, and show you the operator console.
We'll reply within one business day to set up your live demo.
